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Privacy statement

Jaggs Alarm, located at:

Markerkant 1310
1314 AN Almere
Flevoland,

is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:
https://www.jaggsalarm.nl/nl
Markerkant 1310
1314 AN Almere
Flevoland
info@jaggsalarm.info
+31 036 525 5358

Personal data that we process
Jaggs Alarm processes your personal data because you use our services and / or because you provide it to us yourself.

Below is an overview of the personal data we process:
- First and last name
- Gender
- Address information
- Phone number
- E-mail address
- IP address
- Internet browser and device type
- Bank account number


Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@jaggsalarm.nl and we will delete this information.


With what purpose and on what basis we process personal data
Jaggs Alarm processes your personal data for the following purposes:
- The handling of your payment
- Sending our newsletter and / or advertising brochure
- Calling or emailing you if necessary to perform our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- Jaggs Alarm also processes personal data if we are legally obliged to do so, such as data we need for our tax return.


How long we keep personal data
Jaggs Alarm stores your personal data no longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

If you order something, we need certain data from you in order to deliver your order and keep you informed about your order. We also need this data for any returns or repairs.
For this purpose we collect your name, e-mail address, delivery address(es), payment information and your telephone number. The data are needed to execute the agreement you have made with us. By law, we must keep the data related to your order for 7 years.

Data in your account
In your personal account we store the following data: your name, (delivery and residential / business) address(es), phone number, email address, date of birth (if you have specified), payment information. In your account we also keep your order history including chosen delivery options.

We keep the data in your account as long as you are an active customer with us. If you have not logged in with us for 7 years, we will delete all your data. In addition, you can request to have your data removed from your account at any time.

Sharing personal data with third parties
Jaggs Alarm shares your personal data with various third parties as necessary to perform the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Jaggs Alarm remains responsible for this processing. In addition, Jaggs Alarm provides your personal data to other third parties. We do this only with your express permission.


Distribution and logistics partners
To handle your order, we work with distribution partners. These parties receive your customer number, order number, name and delivery address to ensure that they can process your package correctly. We also work with various logistics partners, such as PostNL, DPD and DHL. Our logistics partners receive your name and delivery address from us. They need this information to deliver your package to your chosen address.


Other external service providers
We also use other external service providers to help with various things. Sometimes they also need personal data to do so. We share only the data necessary for the task that the external service provider performs for us. We do not sell your data to these service providers or other third parties. And we conclude agreements with all external service providers in which we agree what they may do with the data.

The types of work our external service providers perform for us are:
- supporting the delivery of our digital services such as hosting, maintenance and support of our websites and applications;
- assisting with our customer service;
- assisting with our advertising and marketing campaigns;
- supporting in conducting customer research and obtaining ratings and reviews;
- providing financial services, such as payment services, collection agencies and credit reporting agencies.

Government
Sometimes we need to disclose personal data to the government. This may occur first and foremost when certain government agencies need this data to perform their duties, such as the Internal Revenue Service. The police or judiciary may also need certain data in the case of fraud or abuse. Finally, certain regulators may gain access to personal data as part of an investigation.

Cookies, or similar techniques, that we use
Jaggs Alarm uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.

Viewing, adjusting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Jaggs Alarm and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you.

You can send a request to view, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to info@jaggsalarm.nl.

To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Jaggs Alarm would also like to point out that you have the opportunity to file a complaint with the national regulator, the Authority for Personal Data. This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons


How we secure personal data
Jaggs Alarm takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@jaggsalarm.nl.