/* Jaggs AI-assistent v1.3 — rustige layout (zwevend venster), huisstijl Jaggs Alarm (navy #12294a, rood #e2231a).
   Alles namespaced onder #jaggsai-root / .jaggsai-* zodat het niet botst met Journal 3. */
#jaggsai-root{
  --jaggsai-primary:#e2231a; --jaggsai-primary-dark:#b81b14; --jaggsai-primary-soft:#fdeceb;
  --jaggsai-ink:#12294a; --jaggsai-ink-2:#1b3560;
  --jaggsai-surface:#ffffff; --jaggsai-surface-2:#f4f5f7;
  --jaggsai-line:#e6e8ec; --jaggsai-line-strong:#d5d9df;
  --jaggsai-fg:#1d2733; --jaggsai-muted:#6a6f78; --jaggsai-faint:#9aa0a8;
  --jaggsai-font:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;
  --jaggsai-gap:24px;
}
#jaggsai-root, #jaggsai-root *{ box-sizing:border-box; }
#jaggsai-root button{ font-family:var(--jaggsai-font); cursor:pointer; }
#jaggsai-root svg{ flex:none; }

/* ---------- Launcher (wordt "Sluiten" als het venster open is) ---------- */
#jaggsai-launcher{
  position:fixed; z-index:2147483002; right:var(--jaggsai-gap); bottom:calc(var(--jaggsai-gap) + var(--jaggsai-lift, 0px));
  display:flex; align-items:center; gap:12px;
  background:var(--jaggsai-ink); color:#fff; border:none; border-radius:999px;
  padding:11px 20px 11px 12px; font-family:var(--jaggsai-font); font-weight:700; font-size:14.5px; line-height:1;
  box-shadow:0 10px 26px rgba(18,41,74,.30), 0 2px 6px rgba(0,0,0,.14);
  transition:transform .18s, background .18s, bottom .2s ease;
}
#jaggsai-launcher:hover{ transform:translateY(-2px); background:var(--jaggsai-ink-2); }
#jaggsai-launcher .jaggsai-lav{ position:relative; display:inline-flex; }
#jaggsai-launcher .jaggsai-lsh{ display:none; }
#jaggsai-launcher .jaggsai-ic{ width:30px; height:30px; border-radius:50%; background:var(--jaggsai-primary); display:grid; place-items:center; font-size:15px; color:#fff; }
#jaggsai-launcher .jaggsai-lph{ position:absolute; right:-8px; bottom:-6px; width:20px; height:20px; border-radius:50%; object-fit:cover; border:2px solid var(--jaggsai-ink); transition:opacity .15s; }
#jaggsai-root.jaggsai-is-open #jaggsai-launcher{ background:var(--jaggsai-primary); }
#jaggsai-root.jaggsai-is-open #jaggsai-launcher:hover{ background:var(--jaggsai-primary-dark); }
#jaggsai-root.jaggsai-is-open #jaggsai-launcher .jaggsai-ic{ background:rgba(255,255,255,.18); font-size:14px; }
#jaggsai-root.jaggsai-is-open #jaggsai-launcher .jaggsai-lph{ opacity:0; }

/* ---------- Dim (alleen mobiel) ---------- */
#jaggsai-dim{ position:fixed; inset:0; z-index:2147482000; background:rgba(10,10,10,.45); opacity:0; pointer-events:none; transition:opacity .25s; }
#jaggsai-dim.jaggsai-show{ opacity:1; pointer-events:auto; }

/* ---------- Venster ---------- */
#jaggsai-panel{
  position:fixed; z-index:2147483001; right:var(--jaggsai-gap);
  bottom:calc(var(--jaggsai-gap) + var(--jaggsai-lift, 0px) + 66px);
  width:400px; max-width:calc(100vw - 2 * var(--jaggsai-gap));
  height:min(640px, calc(100vh - 140px - var(--jaggsai-lift, 0px)));
  display:flex; flex-direction:column; overflow:hidden;
  background:var(--jaggsai-surface); border:1px solid var(--jaggsai-line); border-radius:16px;
  font-family:var(--jaggsai-font); color:var(--jaggsai-fg); font-size:15px; line-height:1.5;
  box-shadow:none; visibility:hidden; opacity:0; transform:translateY(12px) scale(.98); transform-origin:bottom right;
  transition:opacity .2s ease, transform .22s ease, box-shadow .2s, visibility 0s linear .22s;
}
#jaggsai-panel.jaggsai-open{ visibility:visible; opacity:1; transform:none; box-shadow:0 18px 50px rgba(10,20,40,.22);
  transition:opacity .2s ease, transform .22s ease, box-shadow .2s, visibility 0s; }
#jaggsai-panel *{ font-family:var(--jaggsai-font); }

/* kop */
#jaggsai-panel .jaggsai-head{ flex:none; display:flex; align-items:center; gap:12px; padding:13px 14px 13px 18px; background:var(--jaggsai-ink); color:#fff; }
#jaggsai-panel .jaggsai-logo{ width:30px; height:30px; border-radius:8px; background:var(--jaggsai-primary); display:grid; place-items:center; font-size:15px; color:#fff; flex:none; }
#jaggsai-panel .jaggsai-hname{ flex:1; min-width:0; display:flex; align-items:baseline; gap:10px; flex-wrap:wrap; }
#jaggsai-panel .jaggsai-hname b{ font-size:15.5px; font-weight:800; letter-spacing:.2px; color:#fff !important; }
#jaggsai-panel .jaggsai-hname span{ font-size:13.5px; color:rgba(255,255,255,.82); }
#jaggsai-panel .jaggsai-x{ flex:none; width:34px; height:34px; border:none; border-radius:8px; background:transparent; color:#fff; display:grid; place-items:center; }
#jaggsai-panel .jaggsai-x:hover{ background:rgba(255,255,255,.12); }

#jaggsai-panel .jaggsai-hav{ position:relative; flex:none; width:44px; height:36px; }
#jaggsai-panel .jaggsai-hav .jaggsai-logo{ position:absolute; left:0; top:0; }
#jaggsai-panel .jaggsai-hph{ position:absolute; left:18px; top:10px; width:28px; height:28px; border-radius:50%; object-fit:cover; border:2px solid var(--jaggsai-ink); background:#fff; }
#jaggsai-panel .jaggsai-hcol{ flex:1; min-width:0; }
#jaggsai-panel .jaggsai-hsub{ display:flex; align-items:center; gap:6px; margin-top:2px; font-size:12px; color:rgba(255,255,255,.78); white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
#jaggsai-panel .jaggsai-hdot{ width:7px; height:7px; border-radius:50%; background:#34d07f; flex:none; }
#jaggsai-panel .jaggsai-hdot-off{ background:#ff6b63; }
#jaggsai-panel .jaggsai-agstrip{ display:flex; align-items:center; gap:10px; padding:10px 12px; border:1px solid var(--jaggsai-line); border-radius:12px; background:#fbfbfc; }
#jaggsai-panel .jaggsai-agstrip .jaggsai-agtx{ flex:1; }
#jaggsai-panel .jaggsai-agstrip b{ font-size:13.5px; font-weight:700; }
#jaggsai-panel .jaggsai-agstrip .jaggsai-stl{ margin-top:4px; white-space:nowrap; }
#jaggsai-panel .jaggsai-agimg-s{ width:38px; height:38px; border-radius:50%; object-fit:cover; flex:none; }

/* AI-melding */
#jaggsai-panel .jaggsai-disc{ flex:none; padding:8px 18px; background:var(--jaggsai-surface-2); border-bottom:1px solid var(--jaggsai-line); color:var(--jaggsai-muted); font-size:12px; line-height:1.4; text-align:center; }

/* gesprek */
#jaggsai-panel .jaggsai-convo{ flex:1; min-height:0; overflow-y:auto; overflow-x:hidden; padding:20px 20px 12px; display:flex; flex-direction:column; gap:14px; }
#jaggsai-panel .jaggsai-welcome{ margin:0 0 4px; font-size:15px; line-height:1.6; color:var(--jaggsai-fg); }
#jaggsai-panel .jaggsai-welcome b{ color:var(--jaggsai-ink); font-weight:800; }
#jaggsai-panel .jaggsai-welcome.jaggsai-small{ font-size:13px; color:var(--jaggsai-muted); }
#jaggsai-panel .jaggsai-opts{ display:flex; flex-direction:column; gap:10px; }
#jaggsai-panel .jaggsai-opt{ display:flex; align-items:center; gap:14px; width:100%; text-align:left; background:#fff; border:1px solid var(--jaggsai-line); border-radius:12px; padding:13px 14px; color:var(--jaggsai-fg); font-size:14.5px; font-weight:500; line-height:1.35; transition:border-color .15s, background .15s; }
#jaggsai-panel .jaggsai-opt:hover{ border-color:var(--jaggsai-line-strong); background:#fbfbfc; }
#jaggsai-panel .jaggsai-opt > span:nth-child(2){ flex:1; }
#jaggsai-panel .jaggsai-oi{ width:34px; height:34px; border-radius:50%; background:var(--jaggsai-primary-soft); color:var(--jaggsai-primary); display:grid; place-items:center; flex:none; }
#jaggsai-panel .jaggsai-chev{ color:var(--jaggsai-faint); }

/* berichten */
#jaggsai-panel .jaggsai-msg{ display:flex; gap:8px; max-width:100%; align-items:flex-end; }
#jaggsai-panel .jaggsai-av{ flex:none; width:26px; height:26px; border-radius:50%; display:grid; place-items:center; font-size:12px; }
#jaggsai-panel .jaggsai-bot .jaggsai-av{ background:var(--jaggsai-primary-soft); color:var(--jaggsai-primary); }
#jaggsai-panel .jaggsai-user .jaggsai-av{ display:none; }
#jaggsai-panel .jaggsai-bubble{ padding:10px 13px; border-radius:14px; max-width:86%; white-space:pre-wrap; word-wrap:break-word; overflow-wrap:anywhere; font-size:14.5px; }
#jaggsai-panel .jaggsai-bot .jaggsai-bubble{ background:var(--jaggsai-surface-2); border-bottom-left-radius:4px; color:var(--jaggsai-fg); }
#jaggsai-panel .jaggsai-user{ flex-direction:row-reverse; }
#jaggsai-panel .jaggsai-user .jaggsai-bubble{ background:var(--jaggsai-ink); color:#fff; border-bottom-right-radius:4px; }
#jaggsai-panel .jaggsai-bubble a{ color:var(--jaggsai-primary); font-weight:700; text-decoration:underline; word-break:break-all; }
#jaggsai-panel .jaggsai-user .jaggsai-bubble a{ color:#fff; }
#jaggsai-panel .jaggsai-bubble strong, #jaggsai-panel .jaggsai-bubble b{ font-weight:700; color:inherit; }
#jaggsai-panel .jaggsai-rich{ white-space:normal; }

/* typen */
#jaggsai-panel .jaggsai-typing{ display:inline-flex; gap:4px; align-items:center; padding:4px 2px; }
#jaggsai-panel .jaggsai-typing i{ width:6px; height:6px; border-radius:50%; background:var(--jaggsai-faint); display:inline-block; animation:jaggsaiBlink 1.2s infinite; }
#jaggsai-panel .jaggsai-typing i:nth-child(2){ animation-delay:.2s; } #jaggsai-panel .jaggsai-typing i:nth-child(3){ animation-delay:.4s; }
@keyframes jaggsaiBlink{ 0%,60%,100%{opacity:.25; transform:translateY(0)} 30%{opacity:1; transform:translateY(-3px)} }

/* onderkant: kleine knoppen + invoer */
#jaggsai-panel .jaggsai-bottom{ flex:none; border-top:1px solid var(--jaggsai-line); padding:12px 16px 14px; display:flex; flex-direction:column; gap:12px; }
#jaggsai-panel .jaggsai-pills{ display:flex; justify-content:center; flex-wrap:wrap; gap:8px; }
#jaggsai-panel .jaggsai-pill2{ display:inline-flex; align-items:center; gap:6px; background:#fff; border:1px solid var(--jaggsai-line-strong); color:var(--jaggsai-fg) !important; border-radius:999px; padding:6px 13px; font-size:13px; font-weight:500; text-decoration:none !important; white-space:nowrap; transition:border-color .15s, color .15s; }
#jaggsai-panel .jaggsai-pill2:hover{ border-color:var(--jaggsai-primary); color:var(--jaggsai-primary) !important; }
#jaggsai-panel .jaggsai-cwrap{ display:flex; align-items:flex-end; gap:8px; }
#jaggsai-panel .jaggsai-q{ flex:1; min-width:0; border:1px solid transparent; background:var(--jaggsai-surface-2); color:var(--jaggsai-fg); font-size:14.5px; resize:none; max-height:120px; padding:11px 16px; line-height:1.4; border-radius:22px; transition:border-color .15s, background .15s; }
#jaggsai-panel .jaggsai-q::placeholder{ color:var(--jaggsai-faint); }
#jaggsai-panel .jaggsai-q:focus{ outline:none; background:#fff; border-color:var(--jaggsai-line-strong); }
#jaggsai-panel .jaggsai-send{ flex:none; width:44px; height:44px; border-radius:50%; border:none; color:#fff; background:var(--jaggsai-primary); display:grid; place-items:center; transition:background .15s, opacity .15s; }
#jaggsai-panel .jaggsai-send:disabled{ opacity:.4; cursor:default; }
#jaggsai-panel .jaggsai-send:not(:disabled):hover{ background:var(--jaggsai-primary-dark); }

/* contact- / medewerkerkaart */
#jaggsai-panel .jaggsai-card{ background:#fff; border:1px solid var(--jaggsai-line); border-radius:12px; padding:12px; margin-top:8px; }
#jaggsai-panel .jaggsai-card-flat{ margin-top:0; }
#jaggsai-panel .jaggsai-agcard{ display:flex; align-items:center; gap:11px; }
#jaggsai-panel .jaggsai-agimg-l{ width:44px; height:44px; border-radius:50%; object-fit:cover; flex:none; }
#jaggsai-panel .jaggsai-agtx{ display:flex; flex-direction:column; min-width:0; line-height:1.25; }
#jaggsai-panel .jaggsai-agtx b{ font-size:14px; color:var(--jaggsai-ink); }
#jaggsai-panel .jaggsai-agtx > span:not(.jaggsai-stl){ font-size:12px; color:var(--jaggsai-muted); }
#jaggsai-panel .jaggsai-hs{ position:relative; flex:none; width:42px; height:42px; border-radius:50%; background:var(--jaggsai-ink); color:#fff; display:grid; place-items:center; }
#jaggsai-panel .jaggsai-stl{ display:inline-flex; align-items:center; gap:6px; align-self:flex-start; margin-top:5px; border-radius:999px; padding:2px 9px; font-size:11.5px; font-weight:700; }
#jaggsai-panel .jaggsai-stl i{ width:7px; height:7px; border-radius:50%; background:currentColor; }
#jaggsai-panel .jaggsai-on{ background:#e3f6ec; color:#137a43; }
#jaggsai-panel .jaggsai-off{ background:var(--jaggsai-primary-soft); color:#a8170f; }
#jaggsai-panel .jaggsai-svc-btns{ display:flex; gap:7px; flex-wrap:wrap; margin-top:10px; }
#jaggsai-panel .jaggsai-sb{ flex:1 1 130px; display:inline-flex; align-items:center; justify-content:center; gap:6px; border-radius:10px; padding:8px 10px; font-size:13px; font-weight:700; text-decoration:none !important; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
#jaggsai-panel .jaggsai-call{ background:var(--jaggsai-ink); color:#fff !important; }
#jaggsai-panel .jaggsai-call:hover{ background:var(--jaggsai-ink-2); }
#jaggsai-panel .jaggsai-mail{ background:#fff; color:var(--jaggsai-ink) !important; border:1px solid var(--jaggsai-line-strong); }
#jaggsai-panel .jaggsai-mail:hover{ border-color:var(--jaggsai-primary); color:var(--jaggsai-primary) !important; }

/* orderformulier + resultaat */
#jaggsai-panel .jaggsai-oform{ display:flex; flex-direction:column; gap:8px; margin-top:10px; }
#jaggsai-panel .jaggsai-oform input{ width:100%; border:1px solid var(--jaggsai-line-strong); border-radius:10px; padding:9px 11px; font-size:14px; background:#fff; color:var(--jaggsai-fg); }
#jaggsai-panel .jaggsai-oform input:focus{ outline:none; border-color:var(--jaggsai-primary); }
#jaggsai-panel .jaggsai-obtn{ border:none; border-radius:10px; padding:10px 14px; background:var(--jaggsai-primary); color:#fff; font-weight:700; font-size:14px; }
#jaggsai-panel .jaggsai-obtn:hover{ background:var(--jaggsai-primary-dark); }
#jaggsai-panel .jaggsai-obtn:disabled{ opacity:.5; cursor:default; }
#jaggsai-panel .jaggsai-ohint{ font-size:12px; color:var(--jaggsai-muted); }
#jaggsai-panel .jaggsai-ohead{ display:flex; justify-content:space-between; align-items:center; gap:8px; font-weight:800; color:var(--jaggsai-ink); }
#jaggsai-panel .jaggsai-pill{ display:inline-block; background:var(--jaggsai-ink); color:#fff; border-radius:999px; padding:3px 10px; font-size:12px; font-weight:700; white-space:nowrap; }
#jaggsai-panel .jaggsai-orow{ font-size:13px; color:var(--jaggsai-muted); margin-top:4px; }
#jaggsai-panel .jaggsai-orow b{ color:var(--jaggsai-fg); }
#jaggsai-panel .jaggsai-track{ display:block; margin-top:8px; background:var(--jaggsai-primary-soft); border-radius:9px; padding:8px 10px; font-size:13px; }
#jaggsai-panel .jaggsai-track a{ color:var(--jaggsai-primary); font-weight:700; }
#jaggsai-panel .jaggsai-tl{ list-style:none; margin:10px 0 0; padding:0 0 0 12px; border-left:2px solid var(--jaggsai-line-strong); }
#jaggsai-panel .jaggsai-tl li{ position:relative; font-size:12.5px; color:var(--jaggsai-muted); padding:0 0 8px 6px; }
#jaggsai-panel .jaggsai-tl li:before{ content:""; position:absolute; left:-18px; top:4px; width:10px; height:10px; border-radius:50%; background:var(--jaggsai-line-strong); }
#jaggsai-panel .jaggsai-tl li:last-child:before{ background:var(--jaggsai-primary); }
#jaggsai-panel .jaggsai-tl b{ color:var(--jaggsai-fg); }
#jaggsai-panel .jaggsai-tl .jaggsai-cm{ display:block; color:var(--jaggsai-fg); margin-top:2px; white-space:pre-wrap; }

/* ---------- Mobiel: volledig scherm ---------- */
@media (max-width:760px){
  #jaggsai-root{ --jaggsai-gap:14px; }
  #jaggsai-launcher{ padding:8px 14px 8px 9px; font-size:13.5px; gap:10px; }
  #jaggsai-launcher .jaggsai-ltx{ display:none; }
  #jaggsai-launcher .jaggsai-lsh{ display:inline; }
  #jaggsai-root.jaggsai-is-open #jaggsai-launcher{ display:none; }
  #jaggsai-panel{ inset:0; right:0; bottom:0; width:100%; max-width:100%; height:100%; border:none; border-radius:0; transform:translateY(24px); }
  #jaggsai-panel .jaggsai-convo{ padding:18px 16px 10px; }
  #jaggsai-panel .jaggsai-bottom{ padding:10px 12px calc(12px + env(safe-area-inset-bottom)); }
}
@media (prefers-reduced-motion:reduce){
  #jaggsai-root *{ transition:none !important; animation:none !important; }
}

/* Lagere schermen: compacter, zodat de drie keuzes zonder scrollen passen */
@media (max-height:860px) and (min-width:761px){
  #jaggsai-panel .jaggsai-convo{ padding:14px 18px 10px; gap:10px; }
  #jaggsai-panel .jaggsai-welcome{ font-size:14px; line-height:1.5; margin:0; }
  #jaggsai-panel .jaggsai-agstrip{ padding:8px 10px; }
  #jaggsai-panel .jaggsai-opts{ gap:8px; }
  #jaggsai-panel .jaggsai-opt{ padding:9px 12px; font-size:14px; }
  #jaggsai-panel .jaggsai-oi{ width:30px; height:30px; }
  #jaggsai-panel .jaggsai-disc{ padding:6px 16px; font-size:11.5px; }
  #jaggsai-panel .jaggsai-bottom{ padding:10px 14px 12px; gap:10px; }
}